Intercultural Communication

Gain a deeper understanding of culture and intercultural communication while developing the skills you need to work or do business in a global and multicultural environment.

This course is for anyone who wants to improve their knowledge and understanding of cultures and become more confident of intercultural issues.

Not British Council accredited

Key information



Minimum language level

Intermediate (B1+) and above

Course length

From 1 week

Hours of teaching per week


Minimum class size


Maximum class size



What will I learn?

Course content

On this course you will:

  • Use real and recent case studies from business, politics and international affairs to discuss issues relating intercultural communication
  • Explore culture, cultural identity and ‘culture shock’ through group work and class discussion
  • Improve cultural sensitivity and communication skills through group activities
  • Identify prejudice and intolerance and understand its effects on individuals, group and society
  • Share and develop strategies for building relationship, creating trust and managing conflict

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How will I learn?

Learning outcomes

You will be able to:

  • Develop your personal and professional communication skills
  • Be more aware of your own cultural values, views and prejudices
  • Build stronger relationships with clients and partners
  • Manage challenges, misunderstandings and conflict
  • Gain the skills you need to continue learning and developing after finishing the course

Personalise my course

Course options

  • Many of our courses can be personalised by adding extra classes, afternoon plus courses or one-to-one tuition to your course to receive extra teaching dedicated to your individual needs and goals.

When will I study?

Sample timetable

What our students say

Norwich Study Centre
Norwich Study Centre